Our Policy

We do hope you love your candle however if you have any issues with any products please feel free to get in touch via email:

Info@cloud9candles.co.uk

I will aim to respond within 24 hours, however please bare with me as we are a small business making orders by hand and therefore may take a little longer.
All our candles are made in house using all natural products and therefore each one may differ in smell, colour and aesthetic look.

Louise @ Cloud 9 x